Shipping Policy
Last updated: September 2025
At rmndr, we aim to get your smart pill pot to you as quickly and reliably as possible. Below you’ll find details about how we handle shipping, delivery times, and what happens in the rare case of delays or lost packages.
1. Dispatch Times
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Orders are typically dispatched within 1–2 working days from the time of purchase.
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You will receive a confirmation email once your order has been processed and shipped.
2. Delivery Time & Location
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We currently only ship within the United Kingdom.
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Standard delivery usually takes 2–5 working days from dispatch.
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All deliveries are free of charge.
3. Couriers
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We use reliable UK courier services (e.g. Royal Mail, DPD, or similar) depending on your location and order volume.
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Where possible, tracking information will be provided via email.
4. Delays & Lost Shipments
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If your order has not arrived within 7 working days from dispatch, please contact us.
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In the event of a lost or significantly delayed shipment, we will send a replacement at no additional cost.
5. Contact Us
If you have any questions about your shipment, please reach out to our support team at: